Frequently Asked Questions
How I work
After an initial chat if required I’ll send you the required questionnaires. These are to get you thinking about your needs and also give me a good understanding of what you’re looking for. If you’re happy to move forward then for websites I’ll send a contract along with an invoice for the first half of the payment to start the project. With branding you’ll revieve your branding package after payment. Files will be sent via email. I’ll be in touch during the whole process.
Payment methods & payment plans
The total cost of the web package is split into 2 payments, one upfront and the final on completion of the project, once received all final files are sent over or the website will go live. Invoices will be sent via email and payment method via bank transfers. Initial & final deposits are non-refundable. I can offer a payment plan should you wish to spread the payments out over a number of months. Please get in touch for further details.
Hosting & Domain
The Starter Web Package does not include your hosting or your domain name. I can advise on these but for an idea on prices of hosting packages and domain names check out companies such as SiteGround or Go Daddy . I’m happy to help and advise with choosing a suitable web packages. Hosting company’s will also offer add on services such as SSL certificates and backup subscriptions which are advisable for security for both yourself and your client/ customers, so make sure these are included in your packages or are added on. You can see prices online or phone up their helplines for a quote.
Website copy & images
Website copy & images are to be provided by you, we’ll use dummy text & placeholders. Take a look at our resources page where you’ll find links to some great free stock photo resources, plus other paid for premium image websites. If you’re stuck with words I can point you in the direction of some great copywriters should you need a helping hand!
Which website platform do I use?
We use WordPress the perfect CMS for SEO and building websites that rank well. This platform incorporates drag and drop features, making it incredibly user-friendly. If you choose to maintain your website further down the line it’s really easy as there’s no coding required! On project completion I’ll send helpful tutorials too on completion of your website for maintaining your web pages/ blog too. Alternatively I can update your website for an hourly charge.
Can I do the SEO myself?
Search engine optimization is not the same as paid for advertising. But it still costs time and money. If you have the budget, an SEO agency or consultant is a good option. I have contacts who offer a great starter packages for SEO so let me know if you’re interested. But if you want to have a go at doing it yourself, take a look at our SEO tips to improve your organic rankings.
Need some inspiration for your branding project?
Pinterest is a great website and source of inspiration I use to kickstart ideas. Think of Pinterest like a web-based pinboard, it’s a social media network that allows users to share images of interest or that are associated with project, goods, and services. A great way to discover new interests and gain inspiration by browsing images others have posted. Otherwise make time to be inspired, keep your eyes peeled and always be open to inspiration everywhere you go, being inspired in unexpected ways often creates the best ideas. Inspired thinking leads to reinvention and reinvention is about new ways of seeing and doing things. So try out new things, something you wouldn’t ordinarily do. Don’t do same old. Have the courage to breathe new life into your business.
Branding Package note:
Due to the customizable nature of the products I’m unable to provide a refund/ return/exchange once the design process has started. After completion of your order, you’ll need to keep all your files. No further revisions will be carried out after the 2 offered with the package, if you feel the need for futher revisions I’ll need to charge extra.